Repossi digital accessibility statement & plan

 

- First Published: 7th of July 2025

- Last Updated: 7th of July 2025t

 

This Statement is not a formal and contractual commitment by Repossi, and the Plan may evolve in time. However, the accessibility engagement is well anchored in the short, medium and long terms objectives of the Maison.

 

Our Vision

 

Digital accessibility is a key priority as part of Repossi and LVMH Group’s Corporate Social Responsibility (CSR) roadmap. Repossi’s vision is to ensure that all digital products and services created by or with Repossi are accessible to all clients, colleagues, and users. To support this, we aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Accessibility, for us, goes beyond compliance. It means ensuring our digital products and services can be used easily by people with disabilities.

Strategic Roadmap of Activities

 

As part of our organizational roadmap—co-created with cross-functional teams across the business—we are taking the following actions. These are either completed, Ongoing, or planned:
We’ve laid important foundations for future progress:

- Completed: A Digital Accessibility Representative has been appointed for the Maison Repossi to lead and advocate for change

- Completed: We have partner with the LVMH Digital Accessibility Center (supported by external expert partners) to accompany us on the topic.

- Ongoing: Comprehensive compliance audits are being planned across digital platforms

- Ongoing: Training and awareness initiatives have been launched, with sessions delivered to both internal and external stakeholders—including tailored sessions for specific roles

- Ongoing: Contracts and procurement processes are being updated to ensure accessibility is treated as a non-negotiable requirement with partners

- Ongoing: Accessibility by Design principles are being applied systematically in operational projects

- Planned: Regular qualitative user testing with people with disabilities using assistive technologies will be introduced

Since their nomination, our Repossi Digital Accessibility Representative  has been an active member of the LVMH Digital Accessibility Community, and its quarterly events, a cross-Maison initiative designed to foster a culture of accessibility across the LVMH Group. It brings together representatives and ambassadors from each Maison, creating a network of champions committed to progress.

 

About the Accessibility of our Digital Services

 

The accessibility of this website will be evaluated using the French referential RGAA 4.1.2, equivalent to the WCAG version 2.1 level AA. The audit will be conducted by the 1^st of January 2026 to identify non-compliance pages and communicate them to relevant teams and added to the backlog for future improvements.

We will resolve issues based on their severity level of impact to the experience of users with disabilities, as well as their level of complexity to resolve.

We continue to train our teams and ask that our partners apply an Accessibility by Design approach, where we aim to meet conformance with the WCAG 2.2 level AA. More broadly speaking, we work towards ensuring that our digital services:

- Present information in more than one way, such as using both sound and text, so it can be accessed and understood by all, regardless of their ability.

- Use clear and simple language to make information easy to understand.

- Present information in ways that people can easily perceive and use, based on their individual needs.

- Provide information in text form, so it can be converted into other formats (like audio or braille) and be read by assistive technologies.

- Use easy-to-read fonts, considering elements like font size and contrast of text on background. 

- Include alternative formats for images or other non-text content that are meaningful, such as text descriptions or captions.

 

Definitions

 

- Digital Accessibility: The ability for people with disabilities to access and use digital products or services.

- Accessibility by Design: An approach where accessibility is integrated from the earliest stages of design and development.

- Digital Services and Products: Websites, intranets, extranets, software used via a browser, and mobile apps.

- User: Any individual—customer, employee, or other—who interacts with our digital experiences.

Feedback and Contact

We welcome your feedback on the accessibility of our digital services. If you experience any barriers or wish to share comments or suggestions:

- Email: customerservice@repossi.com

- Phone: +33 1 42 96 42 34

- Postal Address: 282 Boulevard Saint Germain, 75007, Paris FRANCE

Your message will be directed to the MAISON CSC OR DIGITAL ACCESSIBILITY SUPPORT for review and follow-up.

Looking Ahead

 

We recognize that digital accessibility is just one aspect of broader inclusion. By placing our clients—especially those with disabilities—at the heart of everything we do, we aim to create better and more inclusive experiences for everyone.